Skip to main content
Hi! Looking for something? Click Here
Great! What do you need help with?
You’ve come to the right place.
Check out our new wearer guide.
We have many options for you.

Safety Information

A Note About our Voluntary Recall

At Johnson & Johnson Vision, our top priority is patient safety and we hold ourselves to high standards for product quality and customer satisfaction.  We are voluntarily recalling six [6] lots of 1-DAY ACUVUE® MOIST® for ASTIGMATISM Contact Lenses because they do not meet our quality standards.  Importantly, no adverse events have been reported due to this issue.  We have identified the cause, taken corrective action, and are planning to implement even stronger manufacturing and quality controls based on learnings from this event. ACUVUE® Brand Contact Lenses not impacted by this recall are safe when used as directed and can continue to be used with confidence.

The ACUVUE® products affected and distributed in Singapore is limited to 272 boxes. The number of contact lenses associated with this voluntary recall is small.  We have not received any adverse incident cases associated with these affected product lots in Singapore.  We are liaising closely with Health Sciences Authority, Singapore Optometric Association and Eye Care Professionals as we are committed to continuing to offer high standards of eye health and product quality in Singapore.

The ACUVUE® product affected is limited to six [6] lots:

 

Brand Name

Product Specification

Base Curve (BC), Sphere Power, Cylinder Power, Axis

30 pack

Lot Numbers

1

1-DAY ACUVUE® MOIST® for ASTIGMATISM

BC 8.5, -6.00D/-0.75/ 180

3957490101

3957490112

2

1-DAY ACUVUE® MOIST® for ASTIGMATISM

BC 8.5, -6.00D/-1.75/ 180

3957500104

3957500111

3957500112

3

1-DAY ACUVUE® MOIST® for ASTIGMATISM

BC 8.5, -3.50D/-0.75/ 180

3957510102

 

The 1-DAY ACUVUE® MOIST® for ASTIGMATISM Brand Contact Lens lot numbers are displayed as follows:

Example for Illustrative Purposes Only:

  • Outer Box: Under the first barcode on left of the back face, the lot number is the first 7 numbers and/or letters written next to “LOT.”
  • Blister Package: Please check the first 7 digits of the numbers written at the bottom next to “LOT”on the foil.

Please Note: If your lot number is not mentioned in this list, you do not need to take action. ACUVUE® Brand products not affected by this recall are safe when used as directed and can continue to be used with confidence.

Those with affected products should discontinue use and contact the ACUVUE Support line below, to learn more about how to return the product.

ACUVUE® Support: 800-101-3130| [email protected]

Operating Hours: Monday to Friday, 8am to 4pm

Our top priority is patient safety and we hold ourselves to high standards for product quality and customer satisfaction. We remain fully committed to serving our customers with safe and effective products. We recognize the inconvenience this causes you, sincerely apologize, and appreciate your assistance in expediting return of the affected product.